David K
GRAPELAND, TX | 2026 Chevrolet TraxJune 15, 2026Great serviceDAVINA K
TIMPSON, TX | 2026 Chevrolet TraverseJune 10, 2026VERY FRIENDLY, LOVE MEGAN SHE IS BY FAR THE BEST SALES PERSON I HAVE EVER HAD TO DEAL WITH. SHE WASNT PUSHY LIKE MORE OF THEM ARE.Response from JM Chevrolet
June 10, 2026Davina, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!Kayley C
HUNTINGTON, TX | 2026 Chevrolet TraverseJune 10, 2026Ben and Ray are always so helpful and efficientResponse from JM Chevrolet
June 11, 2026Kayley, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.Dale L
CHESTER, TX | 2025 Chevrolet Silverado 1500June 9, 2026Very friendly staff.Response from JM Chevrolet
June 10, 2026Dale, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.Steven W
LUFKIN, TX | 2026 Chevrolet TraverseJune 8, 2026Julian is a first rate service proResponse from JM Chevrolet
June 9, 2026We're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!Ashley F
LUFKIN, TX | 2021 Chevrolet TahoeJune 8, 2026Dropped the vehicle off Thursday evening to fix a recall and was told the vehicle was going to be ready / seen the following day, which would be Friday. When dropping the vehicle off, the wait was over 30 minutes. I received no communication from the person handling my service, and had to call several times (most times he was not available to talk or I was told he was not there) on the status of my vehicle. When I finally got in contact with him it was Tuesday and I was told I could come pick the vehicle up between 5-5:30. When I went to get my vehicle, the person handling my service was already gone, leaving someone else to take care of me getting my vehicle back. After receiving my vehicle Tuesday evening, I had to rush to return to JM before closing because the lights on my vehicle would not go off. The technician could not be reached, the person handling my service could not be reach. The guy who returned my car to me was very nice and did his best to handle my concerns. Overall, I just felt like it was a rush job and poor communication. I was told other services were recommended on my vehicle, and I am unsure if I will get those recommendations done at JM. While I understand that dealerships get behind schedule, it would have been nice to have an update on what was going on.Response from JM Chevrolet
June 8, 2026Ashley, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (936) 634-3383 at your earliest convenience to discuss how we can turn this experience into a positive one.Luis D
LUFKIN, TX | 2026 Chevrolet ColoradoJune 3, 2026Gustavo was awesome in taking care of the maintenance of my vehicle. He went above and beyond in completing the job and in a timely manner! Great sales person in representing the Peltier brand.Response from JM Chevrolet
June 4, 2026Luis, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!HUNTER M
MOUNT ENTERPRISE, TX | 2026 Chevrolet Silverado 1500June 3, 2026Very easy buying experience. Excellent customer serviceResponse from JM Chevrolet
June 4, 2026Hunter, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!Christopher K
TIMPSON, TX | 2021 Chevrolet SuburbanMay 30, 2026Quick and painless process with great customer serviceResponse from JM Chevrolet
May 30, 2026We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out!Carla B
GROVETON, TX | 2023 Chevrolet Silverado 1500May 30, 2026Ruben and Ben took care of our truck maintenance in a polite and courteous manner.Response from JM Chevrolet
May 30, 2026Carla, thank you for your kind review; we are happy to pass along your comments to the team here at Jm Chevrolet Lufkin - Service! If you have any further questions, please don't hesitate to reach out!