JM Chevrolet Customer Reviews
Finding the right dealership isn't just about getting a great vehicle -- it's about building trust with people who understand your needs and respect your time. That's exactly what drivers discover when they visit JM Chevrolet in Lufkin. Our commitment to exceptional customer service, flexible financing solutions and comprehensive automotive expertise has earned us a loyal following throughout East Texas.
Don't just take our word for it -- read what our satisfied customers have to say about their experiences with our new Chevy sales, service and finance teams.
Why East Texas Drivers Choose JM Chevrolet
Convenient Chevy Service Options
At JM Chevrolet, we understand that buying or servicing a vehicle should be convenient, transparent and stress-free. We make it as easy as possible to get Chevy service in Lufkin with our complimentary shuttle service and pick-up and delivery options, so you never have to worry about being stranded while your vehicle is being serviced.
Our expertise extends far beyond passenger vehicles. We're also experts when it comes to all things commercial vehicles, servicing every model all the way up to the Silverado 3500 HD. This means fleet owners can get all their maintenance done right here, saving time and building a relationship with technicians who know their vehicles inside and out.
Flexible Subprime Financing
Financial challenges from the past shouldn't prevent you from driving a dependable vehicle today. If you have no credit or a low credit score, we offer subprime auto financing options that fit right in your budget. Our finance team works with multiple lenders to find solutions that help you get behind the wheel of the new or used Chevrolet you need.
Talented Bilingual Team Members
Communication is key to exceptional service, which is why we have helpful staff members who are fluent in Spanish. Whether you're shopping for a new Chevy SUV or used truck, you can feel confident knowing our bilingual team is here to assist you every step of the way.
What JM Chevrolet Customers Are Saying
"Honestly had the best experience I have ever had with a dealership's service department. Our service advisor went above and beyond to ensure our car was serviced appropriately and accommodated for our family. We appreciated the additional follow up phone call and will be using this dealership for all of our future car maintenance and service needs." -- Danielle L. (Google Review)
"Our salesman did an OUTSTANDING job helping me purchase not one, but two vehicles! From start to finish, the service was excellent, and he made sure we were truly taken care of every step of the way. The entire process was smooth and stress-free. I absolutely love my new 2026 Equinox! Highly recommend this dealership if you're looking for great customer service and an easy buying experience." -- Olivia C. (Google Review)
"I was in need of a vehicle ASAP dealing with other dealerships became overwhelming and I wasn't guaranteed a vehicle for my family of 4. Our salesman and the whole team made sure I had a reliable vehicle and the price was right. Thank you for making my vehicle process smooth. I love my family vehicle ❤️" -- Yarvetta C. (Google Review)
"I love my Traverse! Our salesman at JM Chevy was super nice and helpful at helping me find my new car. The service was great and everyone in the dealership was friendly and kind. Thank you for making my experience a great one." -- Diana L. (Google Review)
Trustworthy Chevy Dealer in East Texas
JM Chevrolet isn't just a place to buy a car; we're your long-term automotive partner. From the moment you step onto our lot to years down the road when you need routine maintenance, our team is committed to providing the kind of service that keeps families coming back generation after generation.
Ready to experience the JM Chevrolet difference for yourself? Visit our showroom, schedule a test-drive online or contact us today to speak with our knowledgeable team. We look forward to showing you why so many East Texas drivers trust JM Chevrolet for all their automotive needs.
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